Review of Embassy Suites, Downtown San Diego | Nice family hotel. They are short staffed at check...

3 years ago

Nice family hotel. They are short staffed at check...

Nice family hotel. They are short staffed at check in and at breakfast. A senior fell down the stairs. No one came to help him up! Our dishes didn't get picked up for the longest time. Last time I visited 2 years ago I received a $10 dunken donuts gift card and a dunken coffee cup at check in. This time I received 2 bottles of water and only after insisting for them, even though I'm an honors member.