Lauren Ray

Review of Sheraton Mountain Vista

Nice location, staff, and pool. Just a reminder t...

Nice location, staff, and pool. Just a reminder to those who forgot like us, no air conditioning and they currently only have one operating elevator. If you re traveling with strollers or lots of luggage you re going to spend a lot of time waiting for an elevator. Also bathroom lights sometimes worked, and vanity came up mid thigh hard to believe this was the upgraded room as desk stated but overall nice place! We did give a four day heads up we needed a crib, but wasn t enough notice to have ready in room. Probably should not offer service or not say it will be ready if unable to meet as platinum guests and owners we have found this is an issue at all locations, not unique to this location.