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We signed up for Utopia Fiber. Chose Xmission caus...

We signed up for Utopia Fiber. Chose Xmission cause my wife found it was $37 a month and first month free. It's not really $37/month. And no first month free. Even paying for a full year in advance and no free month provided (thanks!) at $453.87/12=$37.82. I get it. No big deal on .82 cents a month right? But sign up for a monthly plan and $37 turns into $47? And you get billed when you sign up. Not when Utopia installs the hardware and then they tell you that you need more hardware. Not only were we lucky enough not to get month one free but we get to pay the monthly charge a least two weeks before we actually ever use it. Call customer service and they don't have any power/concern to actually make good. Guess what. I made good. I paid and year commitment. Be ready for slight misconception initially. We'll see if I renew after year one. Was with previous provider 11 years. Fiber itself probably much better than Century Link. You didn't earn a great review. Here's hoping for a better future.

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