G

Greg Benson

4 years ago

Over all, our stay was really nice. The location i...

Over all, our stay was really nice. The location is fantastic and the over all appearance of the hotel is good. The food is also very good although we only had breakfast and lunch here. Where this hotel falls short is that it is somewhat dated and they are lacking attention to detail. For example, the beach is full of trash where other hotels on the strip have a very clean beach front. Also, the ceiling in our Room was multicolor between mold and patches where they sporadically painted. Service was great all around and the staff is very friendly. However, the employees doing the beach umbrellas and beach chairs were very frustrated because there were only 3 of them working on the holiday weekend and they were clearly overwhelmed. Poor staff planning on the part of management. As a Hilton honors member I have stayed at many Hilton properties and while this one was not the worst, at little attention to detail can make it one of the best.

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