My first trip, I wanted to get some advice and lea...

My first trip, I wanted to get some advice and learn about an old camera that my parents gave me. Nobody could be bothered to help me and after waiting 45 minutes in two different lines, I left.

I dropped off some film and forgot about it. I received an email that it was going to be thrown out and to call if I wanted it. When I did that and explained why I was calling, the photo lab person snapped at me and said "Well yeah, I was the one who sent you the email so its here. When are you getting it?".

I then go to pick up my film a few days later. After another 20 minute wait, while a girl is back looking for my film, presumably the same phone guy, comes over and asks me when I got the email and when I wonder if it was thrown out, he tells me "We don't do that so its here. You got an email".

Surprise, they didn't have it so another 45 minutes was wasted. They also had trouble finding another customers, who was next to me.

Rude/arrogant staff, incompetent organization and high prices. No thanks. Would rather they just pitched the film initially. I am wanting to get into wildlife photography but will make sure to buy my camera elsewhere.