worst experience ever. First of all, We booked th...

worst experience ever. First of all, We booked the villa on the water so we have to take boat to go to the room. Every time we ask for the pick up we have to wait for a long time except checkout time. Secondly I haven't seen my butler or even got his call on the day we arrived, compare to other hotel we stayed the service is terrible. The salad we had in the room is not fresh at all, the salad tasted like kept in the refrigerator for 10 days. The thing that pissed me off the most is that The butler knows that the restaurant opening hr is 12:30, but I guess he is so eager to make sure that we leave our villa on time for them to clean the room for the next guest. Nobody tell us the restaurant opening hour. They send us to the restaurant by 11:40 and waited for the restaurant open for a long time. Again worst experience ever.