I booked the most expensive room with dinner and b...

I booked the most expensive room with dinner and breakfast, the room had included a lounge which wasn't open to start with..
The room was beautiful and clean.
We went to the restaurant and had the worst experience ever..
Everything was frozen and tasteless.
The cheesecake was a solid ice ..
We were scammed..
165 pounds for a nightmare guys..
I would only recommend to sleep in but not to eat or drink anything..
15 tables in the restaurant left without eating and had a take out or delivery...
The stuff was honest and told me that they never eating the restaurants food as its all frozen.
It was the worst experience in a hotel...