Zipper broke on a less than year old roller bag. ...

Zipper broke on a less than year old roller bag. It was the expansion zipper so kind of important. They wanted me to ship it back to them at my cost. Cheapest I could find was $90. No one answers the phone. They would not send me a refund or replacement. Just threw it away after 10 months of use and went back to my 11 year old roller suitcase. Was kind of bummed. These are not cheap bags. It was the QUADRO PRO HARDCASE 22.