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I am sad to report that my first stay at the Omni ...

I am sad to report that my first stay at the Omni was not great. First, the lamp on my nightstand table had a burned out bulb, meaning the most useful lamp in the room was non-functional for me. Second, I was amazed (and left in a lurch) by discovering the room had no USB outlets for connecting common cords like cell phone chargers. Nearly every hotel I've stayed at for years has some USB connection option, if only in the bedside radio (but not at the Omni). Third, the breakfast buffet was very disappointing. At the time of this review, the buffet was twenty-two bucks, plus tax/tip. In this price range, it should have been amazing. Sadly, the scrambled eggs were runny, the meat options looked like they had been sitting (only 3 sausage patties in the pan), and the service was so slow I almost missed a meeting. Finally, I was charged for a seven-plus dollar bottled water to my room, that supposedly came from the in-room mini bar. I never, ever use anything from a mini bar as a rule, and did not at the Omni, either. Fortunately, the front desk attendant removed that charge with a minimum of pushback, but many guests likely do not catch (or maybe don't report) these little nuisances. Leaving me to believe this is more of a revenue effort than oversight. Any one of these items would likely be easy for me to forgive. All together, it leaves me unenthusiastic about booking here in the future. Efforts need to be made to address these types of items, that frequent travelers like myself have come to expect at hundred-dollar-a-night hotels. Which means they should never be an issue for rooms costing twice as much. Thank you.

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