This could have been a rather decent review, but i...

This could have been a rather decent review, but instead is going to be a rather scathing one. This is supposed to be a 4 star rated hotel, but they are nothing of the sort.

1. We booked our rooms way in advance. We had a room at the beginning and end of our trip to Ireland. The first stay, the Elevators were broken. We had 8 pcs of heavy luggage and they offered help. GREAT, except they gave us a small framed girl who couldn't pick up one suitcase. We had to lug our baggage up and down the stairs. Ridiculous.

2. The room we booked was for 2 Adults and 2 kids and we wanted a bigger room. We got a triple bed room. Problem is that the room is the same size as others with just more beds. Really small rooms.

3. Prior to our return visit at the end of our Ireland stay, we looked around to see if there was another hotel as we were not impressed with them. Curiously, we looked on their website to see the same room for roughly 100 Euros less than what we booked it for. We called and asked why, abd if we can get the new rate. The asst. Mgr answered and said emphatically NO. He said we prebooked our room and we are stuck with that price. I asked if we could cancel our reservation and rebook it under the lower rate. At first he said no, and then said yes you can. So I asked him to do so. He replied that we would have to do it ourselves as hotel policy forbids it. Really? It was a long back and forth and basically they refused to give us the better rate on their own website. Can you say RIP OFF artists. Any decent hotel chain would have accommodated our request with no problem. It is called good business. When we checked in. We tried to talk to a manager to avail. Just horrible. It seems they are desperate for money, maybe for all the construction going on in the Hotel, which is the next complaint.

4. The place is being worked on. Plastic sheeting is up and you can hear banging and sawing all day. They should inform their customers or make mention of it on their website

5. Maid service was ok, but when they do not replenish items like tea used etc. Also when we came in the second time, the toilet was used. There was a pubic hair on the toilet and what appeared to be urine as well.

Their breakfast was good. Absolutely no complaints with the breakfast, unfortunately that was about the only thing that I liked about the hotel.

If you are traveling to Ireland, I suggest you look elsewhere for a decent hotel. I am from the US and I would stay at a Motel 6 in a bad part of town before I stayed here again.

I am missing many details, but I need to board the plane. I will finish this later