Terrible customer service! Started with the rep o...

Terrible customer service! Started with the rep on the phone raising his voice to me when I was unclear what he was asking for and asked for clarification numerous times.

In addition, I was asked to provide 3 windows of 4 hours on 3 different days, for potential appointment and was told someone would call me to confirm which slot. This itself is highly unreasonable, and on top of that no one contacted me at all to confirm anything and I took an afternoon off work and tied up my entire weekend!

After the 4th phone call to customer service followed by half-hearted apologies and NO action I am about to ask Home Depot for a full refund and some compensation for all this hassle!

Stay away from this company!