K

Never Coming Back. I made a appt a week prior for ...

Never Coming Back. I made a appt a week prior for last Saturday at 11am. I drop off my car with Julia and she says it will be 2 hours and will call me when it's ready. At 3pm she calls and says they are backed up and just starting my car. I show up at 5 closing time and pay. I get in my car and the oil change sticker says to change the oil again at 120,000 miles. My car only has 35,000 miles on it!! Who's car were they working on? Did the work on MY car get done? Did the oil get changed on MY car? Were MY tires rotated? I will go to Cedar Park Toyota from now on. Cant afford to be involved in your chaos and poor customer service.You have lost my service business and will no longer buy my cars here either! Unacceptable

Comments:

No comments