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Irina Dyko

3 years ago

Unreliable, just that. They have been 20 minutes l...

Unreliable, just that. They have been 20 minutes late and left a person waiting in Gatwick without even notifying them. When you ring the call center they just give you standard he ll be there in 5 minutes but it s never true.
I was stupid enough to book them again to go to the airport and they were late again!! Despite I rang them beforehead and was assured this would not happen. The driver also complained about the road surface as if it was me who is responcible for it. Anyway, if you service the area you should now your roads and avenues, right?
Additional surcharge when paying by card does not make it any more attractive either.
It s 2018, come on, how can you be so last century?!

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