Elfriede van Maarschalkerwaart

Review of Ditzo

What a drama to get caught up in your login. Digid...

What a drama to get caught up in your login. Digid is still fine, but after that you have to check via 2nd security step. The code is only received after more than 20 minutes, after which it is no longer valid. KAFKA at its best. You must also enter your email address and date of birth to change your details. Unfortunately, the email address is not known, while it previously worked to enter the code (TOO LATE). Do you still understand ????
Then just the phone for 90 cents a minute. An employee listened and passed the conversation on to the well-known tape. . it is now very busy etc. etc. Yes you think it is crazy, when everyone experiences this kind of misery. Next year no more Ditzo but a health insurance company with real people on the phone.