Absolute nightmare to deal with this company.

Absolute nightmare to deal with this company.

I dont even know where to begin...so i will leave out most details.

They have had my phone almost 5 weeks. Yesterday it was finally located after informing me that a) it had shipped back to me 2 weeks ago b) last week i was infrormed it had shipped to my carrier in error Turns out they have been sitting on it the whole time, despite the fact that I very properly enclosed documentation with my email contact as well as a return number which additionally wasvery clearly marked on the exterior of the package.

Now they have emailed me a quote to replace the screen for $254., and they are insisting that I pay them $25 for the privilege of quoting...and taking in excess of a month to do so.

DO NO USE THIS FACILITY, UNDER ANY CIRCUMSTANCES