Alia 487

Review of Carpenters Solicitors

This company needs to be shut down. It s unfair to...

This company needs to be shut down. It s unfair to take cases on and not be committed to assisting the claimant. I have been dealing with this organisation for 17 months and the service has been poor, as well as recently being advised basically to not go ahead with my claim. I have had medicals, physio, the repair documents correlate with my version of events, I provided witness information and this wasn t followed up, and now my case apparently has concerns. They prefer to communicate important information solely by email rather than calling and building a rapport. It s appalling and not worth the extra added stress and anxiety on top of injuries. Seek alternative legal representation before you get sucked in to having this poorly run organisation represent you.

I receive better service and knowledge from a customer service advisor in Tesco!