katie Haney Review of ServiceLink, a Black Knight co...
I truly wish I could give no stars at all. The la...
I truly wish I could give no stars at all. The lack of communication in this company and amongst their "Team" is almost non- existent. The file went through 3 different hands and every single person who had the file stated they couldn't find certain documents causing the same documents to be sent a few times over again. They made the experience working with them a complete worrisome, stressful nightmare. After requesting for two weeks our documents, we finally received them 5 days before closing AND the information was completely incorrect, having to send it back for the correct information that we already sent 2 weeks prior!! They stated they have been swamped and apologized for it- however being swamped isn't my problem and sounds more of an excuse, as the real reason is lack of staff or lack of prioritization in the company and their "Team" If you can keep your title company in your state, I suggest it if you will have to deal with these guys. I do not recommend them and I wish all the best of Luck with anyone who does have to. I suggest if you work with them to be Aware and be on alert. You will have to keep them on their toes
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