chris Hernandez

Review of Karen Radley Acura

So I just came in for my airbag recall replacement...

So I just came in for my airbag recall replacement. I made an appointment came to my appointment and they told me it would be 45 minutes to replace the airbag and another 45 to wash and vacuum the car. I waited 2.5 hours!! in their dingy waiting room only to have them change my airbag and they did NOT vacuum and wash my car. Sloppy service.

Edit: OK on further inspection, they did wash my car or at least give it a rinse and at least one tire has tire shine on it the rest do not...maybe they ran out of tire shine. But my car was not vacuumed which is what I really wanted.