Awful! We were charged $29 for parking and NEVER t...

Awful! We were charged $29 for parking and NEVER told of it until it was on our bill. Then we pull out the sleeper sofa and it was like sleeping on rocks! You could feel the springs and bars-- worst sleeper sofa of my lifetime. It was also slanted. We called and they brought us extra comforters for more padding but you could still feel the bars. The hotel also didn't tell us of the $14 service charge for TGI Fridays room service until after we were charged!! If we would have known that, we would have walked downstairs to get it ourselves! Overall bad experience.