Came in to be seen and literally every person has ...

Came in to be seen and literally every person has gone to the back before me even though I was the first person here. And all I keep being told is your gonna get called in a few. 2 hours wait and every walk-in after me has been seen. You took my money and even sent an email saying I've been seen but I'm just sitting in the office lobby in pain. Front desk are rude when you ask what's going on. Never check with the nurses just saying "you will be called soon, I don't control how they call patients" I will never come back to this place. Cigna needs to do their research before they send recommendations.