Kenneth Scott

Review of Calgary Avian and Exotic Pet C...

Hearing so many wonderful things about Calgary Avi...

Hearing so many wonderful things about Calgary Avian and Exotics i am extremely disappointed with their service.

Our poor little hedgehog suffered a eye proptosis and for those that don't know that is when a hedgehogs eye falls out of the socket. As soon as this happened we immediately took our little hedgie to the emergency vet. They gave her pain killers to last until the morning. Until we could see our regular vet which used to be Calgary Avian. So we went home and waited till Calgary avian opened for the day and called in at 8:03am, 3 minutes after they opened. And given information by a friend who spent a day volunteering there and information from other clinics in Calgary we knew they saved slots throughout the day for emergencies and referrals from other clinics. How ever, when we called we were told that they didn't do emergency appointments and couldn't see us for another week. So without any information or a referral from Calgary avian we were left to frantically look for a place that deals with exotics. Imagine our frustration when over half of the vets we called said we had to go to Calgary avian, one even calling on our behalf.