Vic Le

Review of Family Medicine Clinic Morsani...

If I could give this facility no stars I would. Ab...

If I could give this facility no stars I would. Absolutely ridiculous!! We were 15 minutes late because of 2 accidents when we live 1.5 hours away. I don t care what kind of service you provide, but after sitting in your lobby for 90 min I decided to approach the desk. She then told me that because I was 2 minutes outside of their late policy I was going to have to wait another 2 hours to be seen. Are you joking??? What kind of business are you that I had to approach you after 90 minutes and then you want to tell me that I m going to wait another 120 minutes! Absolutely awful customer service. Someone should have told me upon check in or when they finally decided to take the insurance card that i was going to wait 3 hours. I can assure you with a 3 hour round trip commute time i wasn t going to bow down to your BS policy! Do what s right! This is ridiculous! Human Resources needs to get involved to get this place running better! No thank you!