Michael O'Connor

Review of Birmingham Metropolitan Colege

Very dissatisfied with the lack of inadequate comm...

Very dissatisfied with the lack of inadequate communication at this college! I was hoping to enrol for an Access course in Social Science. I attended the taster day back in March 2017 completed both Maths & English initial assessment, had a 1-1 interview, and was given a conditional offer. I thoroughly enjoyed what the college had to offer. Everything seemed great, right? (For now at least) Few months past... and I then got a letter saying that I needed to attend on the 16th August to enrol officially. (Great!) However; upon arrival they were no relevant tutors there, so they couldn't enrol me 'properly' - fair enough. I was told to come back the following Monday (21st August) yet again the exact same incident occurred! By now my patience was growing thin. Third time lucky! and the tutors were there on hand to offer advice; they informed me they'd stoped the Access to Social Science course due to insufficient numbers of people attending last year. Apparently it was a 'last minute decision'. Unfortunate for me. My point is due to poor communication this could have been avoided. Instead I wasted a lot of my time and effort. It also left me in a predicament for a brief while; as I had to find another college that provides the same course. Not good enough, sort it out. Please!