The hotel is certainly a luxury hotel of top comfo...

The hotel is certainly a luxury hotel of top comfort and quality. Both the room and the reception area where very comfortable and had all things that were needed, so despite having forgotten our toiletries bag, we didn't need anything, they even gave us toothpaste and toothbrush on request. Everyone was polite and welcoming, however I must say that a couple of small things surprised me, for example we asked for a baby cot, and at reception they knew we had asked for it, however arriving at the room we didn't find it. We had to ask for it again, and we got it only much later when we got back in the evening. Also we couldn't open the water bottles because there was no bottle opener! These are small things sure, but for this class of hotel it's the small things, the attention to detail that really matters, in the end I felt I wasn't taken care of and was dissapointed because of this. In the restaurant we ate really well, and it's a must if you're staying at the hotel. Even if we didn't eat at the pergola, the food was both creative and incredibly tasty. The terrace, garden and pool of the hotel was very pleasant to stay in. Overall we enjoyed our stay, and a hope it can pay more attention to detail in the future. At this level even small things matter!