Absolutely the Worse company and customer service ...

Absolutely the Worse company and customer service I have ever experienced in my life. I've been wanting to write a review for awhile ,after my horrible uncaring idiots that I dealt with today I can understand why they have gotten such a low rating. We are stuck with them. When our power goes out for 4-6 hours at a time and REA has no idea about it, when the neighbors are calling them, and we get " have you checked your breakers?" Do you neighbors have power?...So uncaring of any special circumstances that arise, I get My hands are tied!!!!? Really...I was directed to 4 people...I was mad, each person gave me a different answer. My rant is over about this horrible company.