Ronnie Barnes

Review of ARA - American Relocation Alli...

DO NOT use this company. I moved memorial day wee...

DO NOT use this company. I moved memorial day weekend only 7 miles to the Canton area in Baltimore. After providing an accurate inventory of items to be moved, American Relocation quoted 3 hours. The job ended up taking 8 hours costing over double the quoted price! The movers worked at a slow pace and I ended up having to work extremely hard moving stuff to try to cut down on time and costs. Not only were the movers extremely inefficient, but they forgot several items on the truck. It was a nightmare trying to track down the missing items. Overall, it was an extremely disappointing experience and I will not use them again. I tried to give customer service the benefit of the doubt that they would compensate me or reduce the total price. However, they were very unresponsive and unaccommodating so I thought this review was necessary so the market knows what they are getting into before using American Relocation services.