Nick Volesky

Review of Peak Living

I was a resident for two years (2018-2020) at Prov...

I was a resident for two years (2018-2020) at Providence Pointe Apartments complex in Logan, UT. This review is about my experience and interaction with J. Hicks (property manager), K. Corbridge (from the Peak "Cares" Team), and executive president Kelianne Crapo.
During the full extent of my contract, I paid my rent early and obliged by all the rules in my lease and addendum. I was unproblematic and never had the police called, which frequently occurred with the residents there.
However, I had a completely surreal experience with the property's management and the move out process. The negligence and behavior on their end led to several issues with the security deposit and communication. I understand this is a company out to make a profit, but I still expect some level of professionalism and ethical business practices.
Regardless, during the last few weeks I was there I felt completely disrespected. I reached out to the customer service and executive teams at the umbrella company 'Peak Living' where they simply circled the situation back. I was continued to be disregarded, lied too, and gas-lighted.
Unfortunately, I was scammed out of a lot of money, but these are the things you learn as a young adult and simply grow from.
In conclusion, I would invite Peak Living and Providence Pointe Apartments to do better in terms of their business practices, morals, and ethics.

UPDATE- Please note the "response from the owner" below this google review. This is a good example of the company's lying and gaslighting behavior from their Peak "Cares" Team.
They state in their reply that they adhere to all of the fair housing laws. (but the local court records indicate otherwise). They also claim that their properties are managed by "only the best onsite teams to ensure a high standard of living". Again, I have voice mail recordings, photographs, and receipts from email discussions that easily display quite the opposite.

It's fascinating to watch companies like this continue to lie, manipulate, and gaslight in place of simply acknowledging problems, taking responsibility, and striving to improve their business. But whatever!