Ken Shaw

Review of 24 Hour Fitness, Inc.

There is essentially no customer service other tha...

There is essentially no customer service other than the gyms themselves. Even customer service, when you wait, can do about nothing but suggest to contact the manager, which most people usually do. So it's a waste. The Noe Valley FitLite gym has good people working for them, but they constantly are letting corporate know and nothing gets repaired or done there. It's there to rake in money with minimal output. If you know what you are doing and don't mind raggedy equipment, then the 24th street Noe Valley FitLite gym is for you.