I have purchased flowers from this establishment t...

I have purchased flowers from this establishment two times within the past two months, both experiences were lack luster. The first time the flowers arrived and looked nothing like the advertised picture. I decided to give them another try, the second time the flowers arrived in a state of disarray, they looked very disheveled. The employees at the facility where they were delivered witnessed the delivery person picking up individual flowers off of the ground as they fell out while walking into the facility. People are ordering flowers for occasions that are very important to them, the attention should be in the details. Needless to say I will no longer patronize this establishment.