A

Ann Hong

3 years ago

Booked 2 nights at Hotel Michael staff were effi...

Booked 2 nights at Hotel Michael staff were efficient and check-in was smooth... we were told that the check-out time was 1pm by the front desk and on check-out day we overslept and called in to ask if we could get a couple more minutes to pack up and was rudely replied with check out is at noon . The staff offered to extend it to 1:30pm but at 1pm the housekeeping staff barged into the room without knocking while I was in the midst of getting dressed something I find extremely shocking and unprofessional thankfully, the door was bolted at the time. For a hotel under RWS this is not a standard I find acceptable

Comments:

No comments