Hilton Review

Hilton Review

We had a 5-star experience at the Conrad Miami!

The staff was unbelievable. Every interaction met or exceeded our expectations! Enrique at check-in was exceptional.
At the restaurant located in the Conrad, Atrio, Yunio served us and was outstanding, as was the food. Actually, Yunio's personality and impeccable service was the reason we returned to Atrio the next evening for another dinner - he was so friendly, professional, efficient; a genuine pleasure to interact with! He really knows the meaning of hospitality. We again enjoyed the experience a great combination of service and food!

Our room was on the 18th floor and by now everyone should know that check-in is on the 25th floor, accessed by street-level elevators. From there we had to switch to the elevators that took us to our floor, going down! Other posters mentioned this as a bit of a hassle but we got used to it with no problem.

The room, handicapped equipped, was one of the cleanest we've experienced. Don't laugh but we do white glove tests. This room passed by a long shot!
Everything and anything that's expected to be provided in a room was there for us to use.
As mentioned, we called housekeeping for some extras which was promptly delivered.

The hotel is close to many fine restaurants and tourist spots. A short taxi ride to South Beach.

The valet service is expensive but the valet s were quick to bring our vehicle every time we needed it.

This will be our Miami hotel for all future visits and highly recommend to all friends, relatives and readers of this review do the same!