Duminda Weerawardana

Review of Shangri-la's Edsa Plaza Hotel

Not happy with their front desk. Have to be very c...

Not happy with their front desk. Have to be very careful when you use VISA Cards. They have punched twice my Debit card and I as a foreigner had to struggle lot to explain that and prove. I never expected this kind of unproffessionalism. 3 weeks gone but still pending to settle. I also had to take many IDD calls to follow up.