I bought a set of Lyman Roll Pin Punches which I d...

I bought a set of Lyman Roll Pin Punches which I don't often use but when I do I need a specific size and only that size will work. I've had them for sometime and used them several times. The small but essential 1/16th inch punch broke. Although it was well past warranty period, I contacted Lyman and they sent me a new punch free of charge. I appreciate the customer oriented service. They could have blown me off, but chose instead to make me a happy customer. I will remember that the next time I need a tool.