Cheryl Dai

Review of AIA Singapore

Received a call from their telemarketer, regarding...

Received a call from their telemarketer, regarding medical shield plan upgrades. Told her I have upgraded about 10years ago (Couldn t remember exactly, I know it has been a long while.) then line was cut off due to poor reception. She called back and questioned why did I hang up on her, then followed by upgrading of medical shield plan is only recent, and you told me you upgraded 10years ago, you re bluffing. If you don t want it is fine, don t have to be rude. I couldn t believe my ears, if you had a bad day or you ve had enough receiving rude responses, honestly you don t have to vent it out on me. Called back several time and was declined, the one time it went through, instead of letting me speak, she said a bunch of stuff and told me you don t have to be so rude. Thank you and have a nice day! and hang up. WTF????
AIA Singapore, if you want to make a sales call, it s fine, the one thing you could do is to ENSURE your telemarketers went through professional trainings before making these calls.