Review of Valley Baptist Health System

3 years ago

Horrible service.

Horrible service.
I lost my son on 4/15/18 due to a miscarriage... When I arrived I had told them my water had broke and that I had heavy bleeding. The lady upfront was extremely rude and said I was "ok" to wait for my turn ( I was probably the 10th one in line.) I waited and waited until they finally took me. Once in a room a very rude nurse came to tell me to be quiet. To stop complaining and that everything was going to be ok. Once I had the last contraction I told her I had felt my baby come. She didn't believe me until she lift the sheet and saw my son laying there.. The process after that wasn't any better. I'm sure something could've been done but their service was completely awful.