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Sean Turner Review of Pointe Hilton Resort/Tapatio C...
The resort was good. Overpriced, but that's what ...
The resort was good. Overpriced, but that's what you get at a place like this. The real problem was that they improperly charged over $200 onto my card without my authorization and they charged a "resort fee" of $26/day that we were never made aware of. After I finally thought I'd gotten everything taken care of, they added 2 additional, improper, and unauthorized charges of almost another $100 to my card.
The manager dug in her heels stating that it was their policy, but couldn't explain the legality of charging me unduly and without my consent. She also couldn't refund the money in a reasonable amount of time.
Dealing with a headache like this on my vacation was absolutely not worth it. Do not go here.
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