S. Letto

Review of Sheepshead Nursing Home

The overall facility was great until we encountere...

The overall facility was great until we encountered issues that are now irreversible with the nurse in charge Nichole. During our frequent visits we found her with her oxygen tank empty. Every time it was during the nurse Nicole s watch. My grandmother would be so disoriented and distressed from sitting without oxygen for so long that she was transferred to the hospital twice because of her. She does not check on the oxygen tank and refused to refill the tanks after we tell her it was empty, telling us there s still some time left . We asked her to follow up and check on my grandmother after her nebulizer treatments, we were always brushed off. My grandmother was found unresponsive for hours during Nicholes watch and when We asked, she told us she was just in a deep sleep . We informed the social worker Kim to help and thankfully she called the right people to intervene and confirmed she was in distress and transfer to hospital. My grandmother ended up dying shortly after due to this nurses neglect. Had she done her job and actually trusted the us when we told her all those times she didn t have oxygen or when she we physically couldn t wake her up, she would have received the medical attention need she needed within ample time which would have not reversed her overall health situation, but given us more time with her that now we will never get back.