C

Carl Borovicka

3 years ago

I and my family decided to go to the Dell's for a ...

I and my family decided to go to the Dell's for a weekend getaway. I saw the deal's going on af Mount Olympus, nice pictures of their rooms, and attractions. I booked a 2 queen room. We arrived to check and was assigned a room in building 17. After a 10 minute drive we arrived. Small pool and slide in center of the complex that had a foot of dirty water has not been used all year. The room decor was from the 60's, air conditioner unit had day light coming through around it and so did the front door. A old dirty 2 person hot tub in the sleeping quarters that I wouldn't bath a dog in. Nothing at all like the pictures. I called and complained and after some arguing we were assigned a room advertise in the picture. I wonder how many people don't complain and get ripped off. I could of stayed at a days in saved over a hundred dollars and had a room 20 times better. If you want to spend over $360 after tax for bad customer service, false advertisement, hassle on vacation, drive everywhere at the resort, dirty floors, then this is definitely the place for you.

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