N C

Review of The Humberview Group

My dad recently purchased a Hyundai Tucson from St...

My dad recently purchased a Hyundai Tucson from Streetsville Hyundai which is owned by the Humberview Group. The salesperson (John Vong) advised us that he would be including a set of winter tires+rims and winter mats with the purchase of the vehicle. Upon picking up the vehicle we were told the tires, rims, and mats were inside the vehicle and we could see the bagged tires so we didnt have a reason to doubt John.

This was until we returned home and found that there no rims and no mats in the vehicle. We spoke to John and he began to lie saying that the rims and mats were never discussed in any negotiations despite us having an email chain documenting what he originally said. Hyundai Canada is currently looking into this.

What was supposed to be a joyful experience left us leaving with a very sour taste. This is the last time we will be dealing with the Humberview Group for any vehicle purchases.