D Flett

Review of Mercure Gold Coast Resort

Overall it seemed ok until we recieved our main me...

Overall it seemed ok until we recieved our main meals. One main was an absolute disgrace so it wasnt touched. We didnt say anything until we went to fix the bill. Summer the Manager wasn't interested, only wanted us to pay our bill and leave. Management and customer service is better at McDonald's. This type of service is destroying the Gold Coast's reputation in hospitality.