I was having a horrible time getting an appointmen...

I was having a horrible time getting an appointment for assembly of some patio furniture for the Fourth of July. Many calls were made, many someone will call in 24-48 hours and many disconnects. My patience level was depleted, until I called and was connected to KEVIN SHIPPY. Kevin went above and beyond contacting district managers etc until I finally got an appointment!!!! I thank you Kevin for your ability to make things happen, your professionalism and your know how. Maybe you should train your co workers...
Once again THANK YOU! You re the best.