M

Mel B

4 years ago

We Live at Northbrooks Apartment in Ridgeland MS a...

We Live at Northbrooks Apartment in Ridgeland MS and ever since that Beztak Properties took over, it as been a nightmare.Read the reviews, they are true 100%. when u call the leasing office, no one picks up half the time. I have put in a request to have the staircase light be replace leading to the my apt , as its a hazard and it very dark especially when u coming in at night with a young child . It been a month ! (any accidents cause am sure will be a legal matter) i have put in service request and call the office still not fix.I have Dirt and black particles coming out my central Air, this guy from maintenance came in his bed slippers and sleep where to change a air filter that was already change , when it the coil that needs cleaning. there customer service is sub-par. they are rude and they lie all the time. i was told my rent would not increase if sign before July, only to get a note stating that they are going to increase my rent by $30. call the office to protest it, i was bluntly told to take it or leave it. call corporate NO ANSWER, WHICH THEY NEVER DO. the time lime to move out without any consequences as past. but for sure i will be definitely, move once the new lease expire. RENTERS BEWARE, IS THIS COMPANY MANAGES ANY PROPERTY UR INTERESTED IN, PLEASE DO NOT RENT AND TAKE UR HARD EARN MONEY ELSE WHERE. and if the respond to this review and say to contact the team directly, U WILL NEVER GET ANYONE TO SPEAK WITH AS AGAIN, CORPORATE NEVER AS THE PHONE AND ALL U GET IS TO LEAVE A MESSAGE FOR MR KLIEN AND HE NEVER RESPOND

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