C

Christopher Baguley

3 years ago

I had to move from my initial room as the air con ...

I had to move from my initial room as the air con didn't seem to work and the room certainly needed some maintenance. The staff were very nice and moved me to a room where the air con worked and the room appeared in a much better condition. I was disappointed that I was put in a room that was clearly below pass to start of with but was happy with the response when I brought it to their attention. Fitness services very good and location was great with fantastic view of the castle

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