MFZS RUPE

Review of New World Makati Hotel

My friends and I stayed at this hotel on Feb 22 to...

My friends and I stayed at this hotel on Feb 22 to attend a very special event.
This place and the staff did an awesome job!
It was a very busy day that Saturday, but the from the bellman that assisted us with our luggages, to the front desk lady that helped us with our check in... the process was great.
Our room wasn t ready yet so they even offered us a complimentary drink and snack!
Prior to our arrival, we requested if our room and our other friends room can be next to each other. I spoke to Mrs Liza Alas and she said she will be happy to accommodate. We really wasn t sure if they were able to do that because I know they will be busy.
Anyway, we were all so happy that my friends and I ended up on the sane floor and also next door to each other.
Our room was great too! It was clean and cold especially during that hot day.
Mrs Liza checked with us to make sure that we had everything we need and to let her know if we need anything.
Thank you Mrs Liza for your excellent customer service!!!
We will definitely stay here again when visiting the Philippines and will recommend New World to our family and friends.

Sincerely,
Fe Rupe