My daughter reserved a table using OpenTable. We a...

My daughter reserved a table using OpenTable. We arrived on time but they started whispering to each other and asked my wife if all six of us were there. She said my husband is parking the car and will be there momentarily. Naturally they wanted everyone available before seating us. I arrived 10 minutes later and informed them that our party was all there. Another 10 - 15 minutes later they said that they can seat us at the open area and not the main dining hall because our 10 and 7 year old boys were in smart Armani shorts compared to others who were ushered to their seats wearing rugged sweatpants. Long pants apparently are a must....That too they said was going to be a long long wait. According to the lady it was clearly mentioned on their website as well as the confirmation email as well as the telephone call we got..... NOT!!!!
They then said we can go back to the hotel and change the boys and come back.... it was obvious what had happened here.... they were over booked and didn't have a table. Naturally they denied that.... But who will hold a table for you and wait an hour for your to come back?! They were simply overbooked.
And instead of being apologetic and accommodating they were abrupt and rude. So we walked out telling them as much.
Anyway, it worked out to our favor as our friends that are there told us the food and service were mediocre and we didn't miss much. We ended up at Koi which is always a great ambiance, good food and wonderful service!