Henry was informed and transparent which we apprec...

Henry was informed and transparent which we appreciated. I am unable to give him 5 stars because of his comment to the car's owner at the end of his demonstration. Elizabeth asked a question regarding one of the car's features, and Henry's response was "your husband will know about it, you should ask him." Frankly, it is Elizabeth's car and she asked Henry. Being in sales myself, you need to know your audience and speak to the buyer directly.