My puppy came here for daycare when he was younger...

My puppy came here for daycare when he was younger. Would not recommend. Had several circumstances which were not handled professionally. Once my sister had gone to pick up our two dogs from daycare to find there was nobody watching them. She took a video through the window of two other dogs snapping at her dog and waited ten minutes before staff showed up. We had a couple more situations similar but the final straw was a similar situation to another review (after bringing two dogs to the daycare three days a week for 3 months with no problems on our part). We had had a miscommunication in regards to who was picking up my dog (me or another family member) and by the time we had realized and were on our way to pick him up (not late at this stage) we couldn't get anyone on the phone and nobody tried to contact me. We got there about twenty minutes late and the place was locked up. I understand that they can't stay late every time someone is late but a call would've been appreciated letting us know they were closing and were putting my dog in the kennels, especially after being loyal customers for a while. Everything was handled poorly, we were always in the wrong according to them (even with video footage). I would never recommend this company to anyone.