Reviewed: 8 June 2020

Reviewed: 8 June 2020
Poor service and treatment


The room we booked was Deluxe twin room for 4people but what we got was only two single bed for 2 people. for the first night, we complained but we slept in very squishy beds. The next day, after we complained again, we finally were treated with one more single bed in. The extra bed condition was very poor!!! And still not for 4people.
Moreover, the house keeping was not done at all!!!!! Which was all included in the price.
So, the bathroom was set up for two people only and we had to ask for more as the house keeping was not done at all.
we are very disappointed about the services and the manager only took $50off for the incorrect room!!! We spent our money and time there for the holidays and feel so bad at the end. Wasn t enjoyable at all due to the poor services. There s nothing that we can do now, but just rating honestly for others.