Gaylord Brossard

Review of ING Bank France

It takes everything first. I never gave my opinion...

It takes everything first. I never gave my opinion on a service or product, but ING DIRECT customer service gave me the impetus. It is deplorable, we are switched from service to service by people who apparently have no knowledge of the banking profession, no clear knowledge of the processes.
Serenity and quality of service are apparently not included in the GOLD ING offer ... And I imagine that the comment from the Community Manager that follows will be commensurate with the telephone exchanges.

I take my hat off to you, and patiently await the closure of my ING DIRECT account.