Queen T

Review of TROPICAL CHEVROLET CHRYSLER JE...

I didn't even get a chance to go visit this dealer...

I didn't even get a chance to go visit this dealership and I'am not planning on it anymore because they are so rude. I called them to see what was the latest I can come today (June 29, 2018) for an oil change and when the lady transferred my call to services the guy that picked up told me today wouldn't be a good day cause they're backed up. So then I asked about the next day and he told me to wait because he wasn't sure. Then, when he got back on the phone he proceeded to tell me that he would transfer my call to a different department (I don't know why, when I'm calling about service, so I was a little confuse) and when he did so nobody picked up. I hang up and called back two more times and both time the guy from the service department picked up the phone and hang up in my face. When I tried calling a 3rd time, this time they didn't pick up at all. I honestly feel like that's bad for business and with that being said I will be taking my money to a different dealership that has better customer service.